Directlink has been awarded a U.S. government contract by the U.S. General Services Administration that allows all departments and agencies of the U.S. government, and State and Local agencies in many States, to utilize Directlink's IT services in accordance with a pre-approved government price schedule. The award of this contract under GSA Schedule 70 was made after a thorough check of Directlink's background, history, financial condition, executive management, and its history of excellent customer service.

Directlink forms working collaboration with Reading Area Community College in creation of a technologies lab.

The Reading Hospital Medical group expands county-wide operations as they partner with Directlink Technologies to consolidate back-office operations for local physicians.

Penske expands call center operations in The Directlink Technologies Center. Penske now has 50% of its call center services operating from the Bernville Road location.

Berks Emergency Physicians, in association with St. Joseph.s Hospital, moves into the Directlink Technologies Center.

Directlink Technologies wins outsourcing business back from Canada with a large international Property and Casualty Insurance Company.

The County of Berks Emergency 911 Operations views space in the Directlink Technologies Center.